Locations

Saved pickup and delivery points (warehouses, ports, depots, customer sites) that you pick on orders, shipments and loads.

Adding a location

1. Go to Locations → New Location.
2. Enter a Name your team will recognise (for example "Dallas DC" or "Mumbai JNPT"), and an optional short Code.
3. Choose the Type.
4. Enter the address: street, city, state, postal code and country.
5. Add the Latitude and Longitude (see below).
6. Optionally add a Site contact and Site phone, link the location to a company in Contacts, and add notes such as dock hours.

Location types

Warehouse, Port, Airport, Depot, Door (a door-to-door address), Customer, Vendor or Other.

Why coordinates matter

Latitude and longitude are optional, but they power several features:

• Maps: route markers on the load, shipment and customer tracking maps.
• Rate shopping: per-km and per-mile rate cards need coordinates on both ends.
• Driver Pay: estimates the distance when a load has no distance entered and no GPS trail.

Privacy on tracking pages

Customer tracking pages show only the city of each location, never the street address, site contact or notes.

Last updated September 2026 · Something unclear or out of date? Tell us.