Carriers

Carriers are the third-party transport companies you subcontract to move freight. Managing carriers separately from contacts lets you attach rate cards and track performance.

Adding a carrier

  1. Go to Carriers in the sidebar and click New Carrier.
  2. Enter the carrier's name, contact person, email, and phone.
  3. Add their MC Number, DOT Number, or equivalent licence details.
  4. Set their default payment terms — how long after invoice you pay them.
  5. Upload their Insurance Certificate if required.
  6. Click Save.

Rate cards

Rate cards store agreed pricing with a carrier so you don't have to manually enter their rates each time you create a shipment.

  1. Open a carrier and go to the Rate Cards tab.
  2. Click Add Rate.
  3. Select the lane (origin region to destination region), transport mode, and rate type (per kg, per pallet, flat rate, etc.).
  4. Enter the agreed rate amount.
  5. Set an effective date and optional expiry date.
  6. Save. The rate is now available when assigning this carrier to a shipment.

Key fields

FieldDescription
Carrier NameThe transport company's trading name.
MC / DOT NumberOperating licence or registration number.
Contact PersonPrimary dispatch contact at the carrier.
Email / PhoneContact details for dispatching loads.
Insurance CertUpload of their current liability insurance.
Payment TermsHow many days after invoice you pay this carrier.
Rate CardsAgreed rates per lane and mode. Auto-populates buy rate on shipments.
StatusActive or Inactive. Inactive carriers won't appear in shipment dropdowns.
Insurance: Check that a carrier's insurance is current before assigning them to high-value loads. You can upload their certificate and note its expiry date on their carrier profile.